• Dispatcher imports orders through file or receives them from external system by API • Then he checks whether order info, address and other parameters are correct • Dispatcher allocates orders among drivers automatically by rating or manually
Order Management System
• Dispatcher plans orders automatically using planning algorithm or create routes manually • The algorithm ensures minimisation of delivery cost • Route planning is based on hub schedule, transport characteristics, drivers schedule and number of available drivers
Routes Planning Management
• Mobile app is the only thing driver needs • He sees all the information about the orders and clients • He uses digital delivery proofs, such as delivery photo, client signature and GPS-location of unloading
Drivers App
• Client receives SMS with the track'n'trace link • He can see online where his order is • Your customer can instantly share the feedback about delivery and rate it
Visibility & Comfort for Customer
• Business can see online any stage of delivery and driver location • Atlas provides the system of delivery statuses, notifications, and failures alerts • All this allows to react to failure quickly and prevent it
Quality Control and Failures Prevention
• Business can analyze delivery quality on the exact date or period of time. • Atlas also is a great source of knowledge about customers preferences and habits • Business starts to manage delivery quality and make customized offers for customers.
Analytics
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